Legal

Terms of Service.

Elevated Affairs™ — effective for all trade subscriptions

Who You Are Contracting With

Elevated Affairs™ Pro is operated by Elevated Affairs™ ("we", "us", "the studio"). These terms form the agreement between you and Elevated Affairs™.

By creating an account, subscribing, or continuing to use the studio you agree to these terms. If you are signing up on behalf of a business you confirm you have authority to bind it; if you are signing up as an individual you confirm you are of legal age to contract.

Payments

Payments are processed securely by Stripe on our behalf. We never see or store your card details. Prices are shown in US dollars, and any sales tax or VAT due is calculated at checkout and added to the amount you pay.

Final Sale Policy: all subscription payments and one-off design purchases are final and non-refundable. Designs are produced to order from your brief and delivered immediately, so purchases cannot be returned. Refunds are issued only at our sole discretion. Full details are in our Refund Policy.

Subscription & Allowance

Elevated Affairs™ Pro is a subscription service for event professionals. Your chosen plan grants you a specific design allowance per billing month.

The Reset Rule: Your design allowance resets at the start of each billing month. Unused designs do not carry over to the next month.

Billing & Changes

Subscriptions are billed in advance on a monthly or annual basis.

  • Upgrades: Take effect immediately. You will be billed a pro-rated amount for the remainder of the current period, and your new allowance will be available instantly.
  • Downgrades: Take effect at the end of your current billing period. You will retain your current allowance until the renewal date.
  • Cancellations: You may cancel at any time from your Account dashboard. You will continue to have access to the service and any remaining allowance until the end of your paid period.
  • After a lapse: If a subscription ends, your client designs remain readable for 30 days and are then permanently deleted.

White-Label Licence

Subscribers are granted a professional, non-exclusive, non-transferable licence to use generated designs, visuals, and decks for their own client work.

You may present and deliver designs to your clients under your own studio name and logo. You may not resell the Elevated Affairs™ Pro service itself, share your login credentials with third parties outside your studio, or reverse engineer, redistribute or circumvent the technical limits of the studio.

Acceptable Use

The studio is intended for genuine, human-led event design. You must not use it unlawfully, for fraud or spam, to infringe anyone's intellectual property, or to interfere with its security (including malware, probing, scraping or automated bulk generation for resale of raw output).

You are responsible for the briefs, photographs and content you upload, and you confirm you have the rights to use them. If a rights-holder believes your content or a generated output infringes their rights they can contact us at support@elevatedaffairs.pro and we will investigate and remove infringing material. Repeat infringement results in account termination.

We may remove or restrict content, filter or refuse outputs, and suspend or terminate accounts for material breach of these terms, non-payment, security or fraud risk, or repeated policy violations.

AI-Generated Output

Designs, vendor lists, shopping guides and other outputs are produced with the assistance of automated generation and may contain inaccuracies. They are creative direction, not professional, structural, safety, legal or financial advice. You remain responsible for reviewing every output, verifying details, and how you use it with your clients.

You keep ownership of the content you input. Subject to your subscription being in good standing, you may use the outputs generated for you in your client work as set out in the white-label licence above.

Service Level & Intellectual Property

We work to keep the studio available but do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

We retain ownership of the studio, its software, documentation, branding and underlying design logic. You grant us a limited licence to host and process your content solely to provide the service.

Liability

We provide creative direction and conceptual designs. We do not guarantee the availability, pricing, or quality of third-party vendors, rental items, or venues included in vendor lists or shopping guides. You remain responsible for verifying all logistical details, safety requirements, and physical feasibility before executing a design.

Our aggregate liability is limited to the fees you paid in the twelve months before the claim. We exclude liability for indirect, consequential or special damages, including loss of profits, data or goodwill. Nothing in these terms limits liability for fraud, death or personal injury where the law does not permit it.

You agree to indemnify us against claims arising from your content, your unlawful use of the studio, or your breach of these terms.

Governing Law

These terms are governed by the laws of the United States and the state in which the studio is established. Disputes will be resolved in the courts of that jurisdiction. You may not assign this agreement without our consent; we may assign it as part of a merger or acquisition. Neither party is liable for delays caused by events beyond their reasonable control.

Changes

We may update these terms as the studio evolves. Material changes will be announced in the app or by email before they take effect, and continued use after that constitutes acceptance.

Contact Us

Questions about these terms, a purchase, or a delivery problem should go to support@elevatedaffairs.pro. Billing questions should go to the same address; we handle them ourselves.