Refund Policy.

All subscription payments and one-off design purchases are final and non-refundable. Each design is produced to order from the brief you supply, and the work is delivered to you the moment it is generated, so a purchase cannot be returned once it has been made.

Refunds are issued only at our sole discretion, in exceptional circumstances, and are not guaranteed. Requesting one does not entitle you to one.

You can cancel at any time from your Account dashboard. Cancelling stops all future billing. You keep access and any remaining allowance until the end of the period you have already paid for; the payment for that period is not refunded, in whole or in part. A downgrade takes effect at your next renewal, and an upgrade takes effect straight away.

Where we do choose to issue a refund, the entitlement it paid for is withdrawn. A refunded one-off design credit is removed from your balance, and a refunded subscription payment ends the plan immediately along with the remaining design allowance for that period. The white-label licence for the refunded purchase ends with the refund.

Tell us before you give up on a design. Every design includes three rounds of refinement, and we can usually put a disappointing result right the same day. Email support@elevatedaffairs.pro with the email address on the order and what you expected to see.

If you were charged twice for the same thing, or you see a charge you did not make, contact us at support@elevatedaffairs.pro and we will investigate and correct genuine billing errors. This is separate from the final sale terms above.

Anything unclear, email support@elevatedaffairs.pro. Payments are processed securely by Stripe; we do not see or store your card details.